Privacy Policy

Last updated: June 2026

Introduction

Welcome to ajsbrain.co.uk (“we”, “our”, “us”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we handle any personal information we collect from you or that you provide to us. By using our website, you agree to the terms of this policy.

Information We Collect

We collect personal information in two ways: directly through this website, and via email or other communication channels to supply our services.

Through this website

When you submit a booking form on this site, we collect:

  • Full name
  • Email address
  • Phone number (optional)
  • Any additional notes you choose to provide

For customers (via email or direct contact)

  • Name
  • Contact details such as address, telephone number, email address
  • Invoice address
  • Payment details

For people who supply us with goods and services

  • Name
  • Contact details such as address, telephone number, email address
  • Bank details or payment methods

How we get your personal information and why we have it

Most of the personal information we process is provided to us directly by you when you:

  • Submit a booking form on this website
  • Contact us to enquire about services
  • Purchase one of our services
  • Contact or interact through our social media platforms
  • Give us feedback
  • Provide payment details when paying by BACS or cheque

How We Use Collected Information

The information collected is used to:

  • Register you for courses and training sessions.
  • Communicate with you regarding the service provided.
  • Provide customer support and respond to enquiries.

Third-Party Services

We use third-party services that may collect or store data on our behalf. We do not share or disclose your personal data to any third parties, except as required by law or as necessary for these services to function.

Vercel

This website is hosted on Vercel, and we use Vercel Web Analytics and Speed Insights to understand site usage and performance (e.g. page views, referrers, and load times). Vercel may collect your IP address and other technical data necessary for hosting, performance, and security. The Analytics and Speed Insights products are cookie-free, use no persistent identifiers, and do not track you across other websites.

View Vercel Privacy Policy →

Cloudflare

We use Cloudflare for domain name system (DNS) resolution, and Cloudflare Web Analytics to understand aggregate site traffic. Cloudflare Web Analytics is cookie-free, uses no persistent identifiers, and does not track you across other websites.

View Cloudflare Privacy Policy →

Supabase

We use Supabase to store booking form submissions (name, email, phone, and notes) in a secure PostgreSQL database. Supabase is hosted on AWS infrastructure and complies with GDPR. Data is stored in the EU (eu-west-1) by default.

View Supabase Privacy Policy →

Other third-party services

We may use or link to other third-party services that could potentially collect data, such as analytics tools or social media platforms. These services may collect IP addresses, cookies, and other data necessary for their functioning. Please refer to their individual privacy policies for more information.

UK GDPR

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

  • We have a contractual obligation — for example, when you book one of our sessions or when we buy services or supplies to enable us to run our business.
  • We have a legal obligation — for example, where we retain data for HMRC reporting purposes.
  • We have a legitimate interest — for example, we may need to contact you about the services you have purchased or enquired about, or to understand how visitors use this website so we can improve it.

Your data protection rights

Under data protection law, you have the following rights:

Right of access — You have the right to ask us for copies of your personal information.
Right to rectification — You have the right to ask us to rectify personal information you think is inaccurate, or to complete information you think is incomplete.
Right to erasure — You have the right to ask us to erase your personal information in certain circumstances.
Right to restriction of processing — You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Right to object to processing — You have the right to object to the processing of your personal information in certain circumstances.
Right to data portability — You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond. Please contact us at ajsbrain@gmail.com if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at ajsbrain@gmail.com.

You can also complain to the ICO if you are unhappy with how we have used your data.

Information Commissioner's Office

Wycliffe House, Water Lane

Wilmslow, Cheshire, SK9 5AF

Helpline: 0303 123 1113

www.ico.org.uk

Data Retention

We retain personal data collected via booking forms and email for as long as necessary to provide our services, comply with our legal obligations, resolve disputes, and enforce our agreements. Data stored within Supabase is retained until we remove it or you request deletion. Data retention policies of other third-party services also apply — please consult their privacy policies for more information.

Security

We take the security of your data seriously and implement appropriate technical and organisational measures to protect your personal data. Booking data is stored in a secured database with row-level security controls. We also work with reputable third-party services that comply with industry standards for data protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes we make will be posted on this page with an updated date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at: ajsbrain@gmail.com

By using our website and communicating with us via email or social media, you acknowledge that you have read and understood this Privacy Policy.

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